Product Warranty

Thank you for your interest in the products and services of Chromatic Production LLC.

This Limited Warranty applies to physical goods, and only for physical goods, purchased from Chromatic Production LLC (the "Physical Goods").

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

During the Warranty Period, Chromatic Production LLC will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

This Limited Warranty extends to the original purchaser only and is not transferable.

What will we do to correct problems?

Chromatic Production LLC will either:

Replace the Product at no charge, using new or refurbished replacement parts

Exchange the Product with a new or refurbished Product

Refund your purchase price

How long does the coverage last?

The Warranty Period for Physical Goods purchased from Chromatic Production LLC is 1 Year from the date of purchase.

A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 1 Year from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

Conditions, malfunctions or damage not resulting from defects in material or workmanship Conditions, malfunctions or damage resulting from negligence, improper maintenance or modification- Damaged or destroyed by natural causes including but not limited to lightning, flood, or other natural disaster- Theft or loss of the Physical Goods This Limited Warranty does not cover any shipping charges, handling charges, gift wrap fees or taxes. You are responsible for and must prepay all shipping charges.

 

Chromatic Production LLC shall assume all risk of loss or damage to the Physical Good while in transit to us.

This Limited Warranty is void if the Physical Goods are returned with removed, damaged or tampered labels or any alterations.

What do you have to do?

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

Deliver the Physical Goods, in either its original packaging or packaging providing an equal degree of protection, including any accessories or documents that shipped with the Physical Goods to the address specified by Chromatic Production LLC.

You can contact us by any of the following contact methods:
By visiting this page on our website: http://www.chromaticproduction.com/contact

Implied Warranties

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY.

Limitation of Damages

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, Chromatic Production LLC SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY.

Consumer Protection

Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state to state.

Governing Law

This Limited Warranty shall be governed by the laws of New Jersey, United States without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.